The Mandate of Ruang Talenta Optima
PT. Ruang Talenta Optima (hereinafter referred to as “Ruang Talenta“) is a company established under the applicable laws of Indonesia, operating to empower organizations by optimizing their human resources. The core task of Ruang Talenta is to provide integrated HR solutions, including people management consulting, learning and development programs, and talent assessment services for private enterprises and government institutions. Ruang Talenta focuses on proactively developing and maintaining a network of qualified professionals, experts, and organizational leaders.
In this data privacy statement, we, Ruang Talenta, explain how we collect and otherwise process personal data in our activities. “Personal data” is defined as all the information that relates to an identified or identifiable person. The privacy statement applies to all persons whose data we process, regardless of how they contact us (e.g., by telephone, on our website, at one of our events, etc.). It applies both to the processing of personal data already collected as well as data to be collected in the future. This data privacy statement does not contain an exhaustive description; other data privacy statements, terms and conditions, or service agreements may govern specific matters.
Responsible Persons and Contacts
Ruang Talenta is responsible for the data processing described here. If you have any data privacy concerns, you can contact us at the following address:
Ruang Talenta Optima
Jl. Tanjung Sari Raya No.47,
Antapani Wetan, Kec. Antapani,
Kota Bandung, Jawa Barat 40291
+62 811 2019 777
[email protected]
Collection and Processing of Personal Data
Personal data is all information that relates to an identified or identifiable natural person. Data that cannot be assigned to a natural person (anonymous data) is not included.
You often disclose personal data yourself, e.g., when you transmit data to us or communicate with us. In particular, we process personal data that we receive from you, our clients, and business partners in connection with our consulting and assessment services, or that we collect from visitors to our websites. We also process personal data when you participate in our training events, register in our notification lists, or interact with us via social media.
In particular, we process the following personal data:
- Identity Data: such as first name, surname, date of birth, gender, title.
- Contact Information: such as address, email address, telephone number, professional activity, industry, and areas of interest.
- Communication Data: such as email correspondence with you.
- Professional Information: relating to your roles, competencies, assessment results, and career pathways relevant to our HR services.
- Financial Data: such as bank details and payment information for service billing.
- Event & Service Data: information provided to attend meetings, training sessions, assessment centers, or consulting programs.
- Technical Data: such as IP address, browser settings, time zone, operating system, URL path, date and time of retrieval, and referrer URL.
- Visual Data: image and video recordings of you, such as photos or videos from our training programs or events. By participating, you agree that such images may be used by Ruang Talenta for documentation and marketing purposes.
- Advertising and Communication Data: preferences for communication settings and newsletter interactions.
- Third-Party Data: information from public registers or provided by your employer (e.g., for corporate assessment and training purposes).
We collect particularly sensitive personal data (e.g., specific psychological assessment data) only when necessary for our contracted services, with your explicit consent, or if legally obliged to do so.
Purpose of Personal Data Processing
We process the data collected primarily to achieve the objectives of Ruang Talenta, including:
- Provision of HR Services: Executing talent assessments, psychological evaluations, and learning & development programs (Legal basis: Fulfillment of contractual agreements; consent).
- Consulting & Management: Implementing people management strategies and structural consulting for organizations (Legal basis: Fulfillment of contractual agreements; realization of legitimate interests).
- Communication & Marketing: Managing announcements, newsletters, social media, and targeted outreach to professional contacts (Legal basis: Legitimate interests; consent).
- Service Optimization: Conducting surveys, compiling statistics, and analyzing client satisfaction to improve our offerings effortlessly (Legal basis: Legitimate interests; consent).
- Operations & Security: Ensuring the functionality of our IT infrastructure, websites, and facility security (Legal basis: Legitimate interests; legal obligations).
Data Transfer and Data Transfer Abroad
Sometimes, as part of our activities, it is necessary to transfer your personal data to another organization, a data processor, or other third parties who process it for us. This includes IT service providers and marketing agencies.
Furthermore, Ruang Talenta may disclose your personal data to partner organizations strictly for operational fulfillment. We may also disclose data to public authorities if required by law.
We generally process and store personal data in Indonesia. If we disclose personal data to service providers located outside of Indonesia, we ensure they are contractually obliged to comply with adequate data protection standards in accordance with Indonesian data protection laws.
Newsletter & Communications
Ruang Talenta may send out newsletters or campaign-based communications containing insights on HR trends, organizational management, and our services. Each marketing-related communication contains a simple option to opt-out. If you object to receiving such communications, we will seamlessly update your preferences and stop processing your data for this purpose.
Cookies
“Cookies” are small files stored on your device during your visit to the Ruang Talenta website. We use cookies to determine the frequency of use and to make our services as convenient and efficient as possible. You can set your browser to disable cookies or refuse them via our cookie settings prompt. However, note that disabling cookies may affect the full functionality of the website.
Log Files
Every time a page is accessed, access logs are temporarily recorded by our server. These contain information such as your IP address, time of access, URL accessed, and browser identification. We use this data strictly for maintaining server stability, identifying technical errors, and optimizing our platform.
Data Security
We take appropriate technical and organizational security precautions to protect your personal data against unauthorized access and misuse. This includes IT network security solutions, access restrictions, and strict confidentiality clauses signed by our employees and associated psychologists.
Period for Which Personal Data is Stored
We process and store your personal data as long as it is necessary for the fulfillment of our contractual and legal obligations. For assessment and psychological service records, data is retained in accordance with professional psychological code of ethics and statutory retention periods. Once the data is no longer required, it will be securely deleted or anonymized.
Rights of the Data Subject
You have the right to request access to, correction, or deletion of your personal data within the framework of applicable data protection laws. You may also object to our data processing activities, particularly those for direct marketing.
To assert these rights, you must verify your identity. You are also entitled to enforce your rights or lodge a complaint with the relevant data protection authority in Indonesia.
Changes to Privacy Statement
We may amend this data privacy statement at any time, with no prior notice. The current version published on our website applies.